Not when handled correctly. Using our service means your claim is processed through the at-fault driver’s insurer, protecting your no-claims bonus and avoiding any premium increase.

No. By using NEWAY CLAIMS ASSIST, you won’t need to pay your excess, as we claim directly from the at-fault driver’s insurer.

Nothing. If you were not at fault, all costs – including vehicle recovery, repairs, and a replacement car – are covered by the other party’s insurer. You won’t pay a penny.

You are entitled to: • A like-for-like replacement vehicle • Quality repairs at an approved garage of your choice • Compensation for personal injury or financial losses • A full claim management service at no cost to you.

To begin, we’ll need: • The third party’s registration number and contact details • A brief description of the accident • Any supporting evidence (photos, witness details, etc.)

For personal injury claims, the standard time limit is three years from the date of the accident. However, we recommend getting in touch as soon as possible.

You’ll have access to a replacement vehicle for as long as your car is being repaired.

If your car is still roadworthy, a vehicle will be provided on the day repairs begin.

Enterprise offers a wide range of vehicles, from small cars to vans. You’ll receive a comparable vehicle that matches your own in size and class, depending on availability.

Your vehicle will be repaired by our trusted partner, or another NEWAY MOTORS LTD, approved repair centre, ensuring the highest quality standards.

We may still be able to assist. In such cases, we can help you pursue compensation through the Motor Insurers' Bureau (MIB), which supports victims of uninsured drivers.

Not at all. You can still switch to our service. We’ll guide you through the benefits of doing so and take over the process on your behalf.

In many cases, legal representation is not necessary. However, we will advise if legal support would be beneficial and, if needed, can connect you with trusted legal professionals.

In many cases, legal representation is not necessary. However, we will advise if legal support would be beneficial and, if needed, can connect you with trusted legal professionals. What are the key benefits of using an accident management service like Neway Motors Assist? ✅ No cost to you – Everything is covered by the at-fault party’s insurer ✅ No excess to pay – Avoid unexpected expenses ✅ Your insurance remains unaffected – No impact on your no-claims bonus ✅ Like-for-like replacement vehicle – Keep moving while your car is off the road ✅ Guaranteed high-quality repairs – Approved centres using manufacturer-standard parts ✅ Full claims management – We handle all paperwork, calls, and negotiations ✅ Fair compensation – We ensure you receive what you’re entitled to